Sports / Live
When you open an account with giltogel, we collect only what is needed to run your account, process transactions through ShopeePay, LinkAja, and Bank Transfer, and keep your access secure. This page explains what we collect, how we use it, and the choices available to you under applicable local law.
We collect information in three categories. First, account registration data: the name, email address, and phone number you provide when creating your account. Second, transaction data: deposit and withdrawal records linked to your chosen payment method — whether that is ShopeePay, LinkAja, or Bank Transfer — including amounts, timestamps, and reference numbers generated by each transaction. Third, device and session data: your IP address, browser type, and session duration, used to detect unusual access and keep your account secure. We do not sell your personal data to third parties. Information shared with payment processors — such as the wallet providers behind ShopeePay and LinkAja — is limited to what those services require to complete your transaction. Bank Transfer records follow the same principle: only the reference details needed to reconcile the deposit are passed to the receiving bank. Data is retained for as long as your account remains active and for a further period required by applicable Indonesian financial and data regulations. When you close your account, we remove identifying information from active systems on the schedule set by those regulations. Availability of all services depends on local law and eligible regions.
Transaction reference and amount only — no full wallet credentials stored on our side.
Deposit and withdrawal records tied to your account ID, retained per regulatory schedule.
Reference number, bank name, and amount stored to reconcile incoming and outgoing transfers.
IP address and session data used for access security checks, not for advertising profiling.
This policy covers data we process directly — your account, your transactions, and your sessions on giltogel. It does not extend to third-party services you connect through our platform, and it does not govern the privacy practices of payment networks or external wallet providers. Understanding what falls inside and outside the policy helps you know where to direct any question about your data.
Login credentials, account settings, and profile information are fully covered. You can review and update these directly from your account dashboard after login.
All deposit and withdrawal records processed through ShopeePay, LinkAja, or Bank Transfer fall under this policy and are visible in your transaction history tab.
Game session metadata — titles played, session duration — is collected for account integrity and is covered here. Game content itself is delivered by our studio partners and is not personal data.
Payment networks, wallet apps, and linked external services operate under their own privacy policies. We are not responsible for data handling outside giltogel's own systems.
You have clear, accessible options for managing your personal data on giltogel. Reviewing your information starts in the account settings page — every field we hold for your profile is visible there after login. Transaction records are available in the history tab and can be filtered by date and payment method, so you can check any ShopeePay, LinkAja, or Bank Transfer entry at any time. If you find an error in your registered details — a misspelled name, an outdated email address — you can update most fields directly through account settings. For corrections that require identity verification, our support team handles the request once you submit the relevant documentation through the contact form. Requests to delete your account data are processed in line with applicable Indonesian data regulations, and the timeline for removal will be communicated to you by support after your request is confirmed.
Open account settings after login to see all profile data we hold. The transaction history tab shows every deposit and withdrawal with its payment method and reference number.
Update your email, phone, or display name directly in account settings. Changes that require identity verification are handled by support within the timeframe shown on the contact form.
Use the privacy contact form to ask about how a specific piece of data is used, stored, or shared. We will respond to questions about your own data within the period required by applicable law.
Submit a closure request through support. After confirmation, identifying data is removed from active systems on the regulatory schedule, and you will receive written confirmation when the process is complete.
For any question about your personal data — how it is stored, how to correct it, or how to request its removal — our support team is the right first contact. Use the channel that suits you best; all three routes below connect to the same privacy-aware team.
Submit a written data request through the contact form in your account dashboard. Include your account email and a brief description of what you need. Suitable for correction and deletion requests.
Reach our Indonesia support team through the live chat icon available after login. For general policy questions or to find out which form to use for a more detailed request.
Send your data question to our support email address shown in the Help section of your account. Attach any supporting documentation if your request involves identity verification.
giltogel uses HTTPS encryption across all account pages and payment flows. Login sessions are protected by token-based authentication, and any device that has not been seen on your account before triggers an additional verification step shown on screen at the time of login. We do not store full payment credentials for ShopeePay or LinkAja on our servers — those transactions are processed by the wallet provider's own secure infrastructure.
We use session cookies to keep you logged in and analytics cookies to understand how account pages are navigated. You can manage cookie preferences through the settings link in your account. Disabling analytics cookies does not affect login or payment functionality.
Active account data is held for as long as your account is open. After closure, identifying data is removed according to the schedule set by applicable Indonesian data regulations. Transaction records required for financial compliance are retained for the period those rules specify.
Passwords are stored as salted hashes — we never hold or transmit your password in plain text. Suspicious login attempts trigger account holds that you can review and clear through the account security section after identity confirmation.
When this policy changes, the updated version is posted here with a revised date at the top of the page. For material changes, we send a notification to your registered email. To request a copy of your data or ask about a specific retention period, use the privacy contact form in your account dashboard.
These are the questions we hear most often about how giltogel handles your personal information. If your question is not answered here, the privacy contact form in your account dashboard is the fastest route to a direct answer from our team.
We collect your name, email address, and phone number at registration. Once you make a deposit, transaction data — including the payment method used (ShopeePay, LinkAja, or Bank Transfer), the amount, and the reference number — is added to your account record. We do not collect payment credentials beyond what the payment network passes to confirm a transaction.
Yes. Log in and open account settings to view your profile information. Your full deposit and withdrawal history, including the payment method and reference number for each entry, is in the transaction history tab. If you believe any record is missing or incorrect, submit a request through the privacy contact form.
Most profile fields — email address, phone number, display name — can be updated directly in account settings after login. For changes that require identity verification, such as a name correction, contact support through the privacy form and include the supporting document. Our team will confirm the update and the expected timeframe when they receive the request.
We share only the minimum information those payment services require to process your transaction — typically a transaction reference, amount, and your account identifier. We do not pass your full profile data to payment providers, and we do not receive your full wallet credentials from them. Each provider operates under its own privacy policy for data they process on their side.
After an account closure request is confirmed, identifying information is removed from our active systems on the schedule required by applicable Indonesian financial and data regulations. Transaction records needed for regulatory compliance are kept for the period those rules specify. You will receive written confirmation from support once the removal process is complete.
The updated policy is posted on this page with a revised date shown at the top. For changes that materially affect how we use your data, we send a notification to the email address registered on your account. You can check the current version of this policy at any time by returning to this page.