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These terms set out how giltogel handles your account, your data, and your rights as someone accessing this platform. Access to our services depends on local law and is available only where permitted in your region.
This policy governs how we collect, store, and process information connected to your giltogel account. When you fund your account through ShopeePay, LinkAja, or Bank Transfer, transaction data is recorded against your account in line with this policy. We do not sell your data to third parties, and we do not use your payment credentials for purposes outside your account activity on this platform. All data handling follows applicable jurisdiction requirements, and availability of our platform depends on whether access is permitted under local law where you are located. If you are in a region where access is not permitted, this policy still covers any data already held. You can review what data we hold, request corrections, and raise a question through the contact paths listed in this document. We keep records for as long as they are needed to support your account or meet our obligations — the retention period for transaction records connected to ShopeePay, LinkAja, and Bank Transfer activity is shown in your account dashboard after login. Our cookies collect session and preference data only; you can manage cookie settings through your browser. We update this policy when our practices change, and the current version is always available on this page.
ShopeePay
LinkAja
Bank Transfer
Indonesia
Covers your login credentials, account settings, and identity verification steps shown at registration. We handle this data to maintain your account and to support access recovery requests you raise through our support channel.
Covers deposits and withdrawals processed through ShopeePay, LinkAja, and Bank Transfer. Transaction records are held in your account history. This policy applies to how we store and protect that data, not to the payment providers' own terms.
Covers your interaction data on the platform — pages visited, game sessions started, and session preferences saved. This data is used only to improve your experience on the platform and is not shared externally.
Does not cover the terms or data practices of ShopeePay, LinkAja, Bank Transfer, or any external provider. When a transaction routes through a third-party rail, that provider's own policy applies to their portion of the data flow.
You have specific, actionable rights over the data we hold about your account. Reviewing your transaction history — including ShopeePay, LinkAja, and Bank Transfer activity — is available directly in your account dashboard after login; no support request is needed for that step. If any account detail is incorrect, you can update most fields through the account settings page. For corrections that are not editable in settings, raise a request through our support contact and we will process it. If you want to know exactly what data we hold on your account, submit a data access request via the email path listed in the support section below. We aim to respond to all policy-related requests within the period stated in our response confirmation email — the current timeframe is shown in that confirmation when your request is received.
Your full transaction history is visible in your account dashboard. Filter by payment method — ShopeePay, LinkAja, Bank Transfer — to locate specific entries.
Update your name, contact details, and preferences from the account settings page. For fields locked after verification, submit a correction request through our support contact.
Send policy questions to our dedicated policy email. Include your account identifier so we can locate your records and give you a specific, rather than a general, response.
Where local law permits a removal request, submit it via email with your account details. We will confirm receipt, note any legal retention requirements that apply, and process what we are able to within the confirmed period.
Policy questions, correction requests, and data access requests each have a dedicated path. Use the most specific channel for your need so we can route it to the right team quickly.
Send data access, correction, or removal requests to our policy email address. Include your account identifier and describe the specific record or data point your request concerns.
For urgent account access issues or questions about how this policy applies to a specific transaction — including ShopeePay, LinkAja, or Bank Transfer activity — open a live chat from the support page inside your account.
Many policy actions — reviewing transaction records, updating account details, managing cookie preferences — are self-service. Check your account dashboard first; the relevant section is shown after login.
Our data practices are set up to keep your information protected and to give you clear access to your own records at every step.
Account data, payment records, and session data are stored on secured infrastructure. Access is restricted to the processes that need it to operate your account. We do not use your transaction data for advertising or share it with unrelated third parties.
We use cookies to maintain your session, remember preferences, and measure which parts of the platform you use. Cookie settings are manageable through your browser. No sensitive payment credentials are stored in cookies.
We keep your account data for as long as your account is active or as required by applicable law. Transaction records linked to ShopeePay, LinkAja, and Bank Transfer are retained for the period shown in your account dashboard. After a removal request is processed, the confirmed deletion period is stated in our reply.
To update, correct, or request removal of data we hold, use the email contact on this page or raise it through live support. We confirm receipt of every request and respond within the period stated in the confirmation. Your request is handled by the policy team directly.
Answers to the questions we get most often about how this policy works for your account.
Access to giltogel and the rights described in this policy apply where local law permits. If you are in Indonesia and access is available in your region, this policy covers your account data, transaction records, and your rights to review or correct that information.
Your full transaction history — including ShopeePay, LinkAja, and Bank Transfer activity — is available in your account dashboard after login. Filter by payment method or date to locate the specific entry you need. No support request is required for this step.
Send a data access request to our policy email address. Include your account identifier and specify what data you want to review. We confirm receipt and respond within the period stated in the confirmation email. The current response timeframe is shown in that confirmation.
Where local law allows a removal request, you can submit one via our policy email. We will confirm what we are able to remove and note any records we are legally required to retain — for example, transaction data held for compliance purposes. The confirmed deletion period is included in our reply.
We retain your account data for the period required by applicable law or our operational obligations after your last activity. Transaction records linked to ShopeePay, LinkAja, and Bank Transfer are kept for the retention period shown in your account dashboard. After that period, data is removed from active systems.
We do not sell your data or share your payment credentials with unrelated third parties. When a deposit routes through ShopeePay, LinkAja, or Bank Transfer, the transaction is processed by that provider under their own terms. We only receive the confirmation data needed to credit your account.